Refund Policy

1. Overview

We want you to be satisfied with your What Is My True IQ experience. If you are not happy with your purchase, you may be eligible for a refund under the terms outlined below.

2. One-Time Purchase Refunds

If you are not satisfied with your IQ report, you may request a full refund within 14 days of purchase, provided you have not substantially used or shared the report. After 14 days, refunds are handled on a case-by-case basis.

3. Refund Eligibility

Refunds are available for one-time report purchases. Since our service is a digital product delivered instantly, we review refund requests to ensure fair use.

4. How to Request a Refund

To request a refund, contact us at support@whatismytrueiq.com with your payment details and reason for the request. We aim to process refund requests within 5 business days.

5. Non-Refundable Cases

We generally do not provide refunds for:

• Subscriptions cancelled after substantial use of the service
• Accounts terminated due to violation of our Terms of Service
• Promotional or discounted purchases where the terms explicitly state no refunds

6. Payment Processor

All payments are processed through Paddle. Depending on your payment method, refunds may take 5–10 business days to appear on your statement.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact

For refund requests or questions about this policy, please contact us at support@whatismytrueiq.com.